Information Security & Product Destruction News
- Sept/Oct 2004
Intercon Solutions Establishes a Successful Formula for Electronics
Recovery
Intercon
Solutions has found an easy way for businesses and consumers to
properly dispose of e-waste. The Chicago-based company utilizes
a concept that virtually eliminates the chance that sensitive information
will pass into the wrong hands during the recycling process. The
concept originated from Intercon's original days as an automotive
product recycler and hazardous waste destroyer.
The concept is a simple one - don't worry about the diminutive
amounts of money that can be saved or gained from conventional methods
of reselling old products. Instead, break everything down into its
raw materials. Then sell them. The result is better security - and
better profit.
In its history, Intercon has specialized in metals and other hard
materials like plastics, which initially served the automotive industry.
Its foundation is in "no-resale." It merely melts down
the ultimate end of a 100-percent used product and then moves the
material into the hands of someone who uses it in place of a virgin
feedstock.
This idea was adapted into hazardous material recovery, then, into
the related filed of recycling of electronic products, including
those that could contain sensitive information. Instead of promoting
the idea to its customer to gain a few extra bucks off the back-end
sale of its obsolete cell phones, computers and other electronics
devices, Intercon serves its customers by showing the "no-value"
of obsolete products and a security guarantee of no secure information
leaks by using the fundamental meltdown process.
"A
company can spend a heck of a lot more money on paying a firm to
delete sensitive information from its computes and selling them
for a few bucks than by just making sure the computer is destroyed
altogether," said John Vanek, director of business development
for Intercon. "Computers and cellphones have such a quick obsolescence
rate now that more of a disservice is performed by trying to re-use
them."
Here's how Vanek's simple formula works: In labor hours, it takes
1,000 hours for a computer to be completely cleaned of any sensitive
information and then resold or donated. With Intercon's process,
it takes only 1,000 minutes for a computer to be de-manufactured
and all the materials to be taken apart and melted down for the
purpose of being reused to make something else (or thrown out).
At the same time all the information is destroyed as well.
Although donating computers and cell phones to a charity or school
might seem like a very altruistic thing, it is not necessarily a
very utilitarian concept. Obsolete products could have so little
value that sending them back out into circulation could cause even
more waste, harm to the environment, cost more money and waste more
energy.
"I'm not against donating things and doing good for society
and making it better for the next generation," said Vanek.
"I'm just saying it's not good to try to squeeze something
out of a product that has nothing to be squeezed out of it, due
to its obsolescence. If a kid has to learn on a computer using DOS
technology, or something even more up-to-date but just as obsolete,
he's really not learning anything of use."
But, is the security still as high as that of a company that removes
everything from the hard drive? "I suppose something could
be let loose before it is destroyed, but we have a very secure facility,"
said Vanek. "I don't think anybody can search for much information
in a melted-down computer. We've taken shredding to its highest
form. We do have a back-up plan. We do have facilities we can go
to that are gust as secure as Defense Department security. We do
have armed guards bringing in the equipment and watching it get
melted. We also have a very clean facility. We're enclosed and nothing
is exposed here."
Intercon began recycling parts for the automotive industry in 1987.
With the large size of its facilities, Intercon has the storage
space to house thousands of computers at a time waiting to be destroyed.
And the turnaround time is quick. On top of providing customers
with a cost-savings and piece of mind, regarding security and responsibility
to the environment, Intercon has also been of service to the communities
surrounding its sites, creating several job opportunities for the
locals. The process workers go through in providing Intercon's service
has created jobs in categories previously not listed in the Federal
Occupational Work Handbook.
"We still encourage our customers to get whatever use they
can out of their electronics products," Vanek said. "We
encourage them to pass them on to a different user or put it at
some other site in the company where it still can be used. At one
point, though, it becomes elementary. It has an end, and trying
to stretch it beyond that end can turn out to be very costly. A
lot of our newer customers and some of our older ones are looking
at our system and finding it more cost effective. It's still early,
but as the obsolescence rate gets shorter and shorter for these
products, companies are going to have to turn over these electronics
faster and faster." Also, if plastics, metals and glass are
getting melted down at a faster rate, more and more non-virgin materials
are placed back into circulation for making new products and less
mining is needed.
"We don't know where the materials we are melting down are
going," said Vanek. "A lot of manufacturers still like
to use virgin materials and are still mining, but they can see a
cost savings and be softer on the environment if they did mine less.
A lot of what we ship out could be getting sent (by a middle man)
to other countries, but pieces and parts that are not melted down
are shipped out at a higher rate than what we may send out it could
be going to other countries. That means less of the end product
is reused here anyway, getting used by another country and in turn
using foreign labor to make a new product. New mining is not a good
thing for an economy or an environment. People have ways of knowing
who is using virgin material and who is not."
A three-pronged approach Intercon takes to marketing its services
to customers is:
- It's a good investment for the company;
- Material and information is 100 percent destroyed and recycled;
and
- It becomes a knowledge center for its customers, offering solutions
one step ahead of technology.
"Technology is ongoing and it's all about progression,"
said Vanek. "In electronics you have a train that will keep
on going for a long time to come. It doesn't make sense to get in
front of the train to stop it, because it'll just run over you.
The idea is to keep progressing with it, instead of clinging to
the obsolete."
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